Pengertian Proses Bisnis

Pengertian Proses Bisnis

Memahami Proses Bisnis

Proses bisnis merupakan prosedur kerja perusahaan menangani permintaan bisnis, misalnya permintaan pinjaman di bank, atau order masuk di sebuah perusahaan pelayaran. Proses ini bukanlah hal yang konkret, itu adalah cara orang berinteraksi dan sistem untuk menangani permintaan bisnis.

Proses bisnis terdiri atas serangkaian kegiatan, yang terlibat di dalam atau di luar sebuah organisasi, yang bekerja sama untuk menghasilkan hasil bisnis bagi pelanggan atau untuk sebuah organisasi
Manajemen proses bisnis adalah sebuah abstraksi yang menggambarkan cara orang-orang atau pihak-pihak saling berinteraksi di dalam sistem, untuk menangani permintaan bisnis yang dijelaskan dalam cara tertentu, misalnya Activity diagram UML.

Proses Bisnis dapat berada di dalam sebuah organisasi. (misalnya produk manufaktur), atau melibatkan beberapa organisasi, misalnya Proses Bisnis pada hipotek, yang melibatkan organisasi-organisasi penjualan perusahaan hipotek dan escrow (pembayaran asuransi dan pajak) untuk melayani hipotek dilakukan oleh beberapa perusahaan lainnya. Bisnis dan transaksinya dilakukan melalui aplikasi pengantara, contohnya Proses Bisnis yang manajerial. (Pengelolaan SDM dan proses Rekruitmen), Proses Bisnis yang operasional. (layanan panggilan hadir di call center, informasi disimpan oleh kasir bank tentang pembukaan rekening, dll), Proses Bisnis yang berorientasi kegiatan,  seperti transformasi yang terjadi di gudang data.

Penyelarasan dengan proses bisnis inti (bisnis akuisisi, pembaruan, pelayanan) dan  proses pengaktifan (HR, IT, Keuangan) akan memberikanantara lain: pandangan holistik, interaksi antar pengguna akhir (end to end), Input dan Output,  pelanggan dan pemasok

Tujuan Perbaikan proses:
·  Membuat proses-proses yang ada efektif. Memiliki kualitas output yang sesuai, pada waktu yang tepat, pada harga yang tepat.
·  Membuat proses  efisien. Meminimalkan sumber daya yang dibutuhkan dan menghilangkan pemborosan (aktivitas tak bernilai) untuk fokus pada nilai.
.   Membuat proses dapat beradaptasi. Mampu beradaptasi terhadap perubahan pelanggan dan kebutuhan bisnis.
. Proses bisnis yang baik akan memudahkan pengguna untuk membuat keputusan bisnis yang lebih baik dan lebih cepat melaksanakannya, membantu peningkatan dan pengendalian operasi,  dan eningkatkan aliran produksi.

Karakteristik Proses yang didefinisikan dan dikelola dengan baik:
· Memberikan kejelasan bagi pemiliknya, seberapa baik kinerja proses
·   batas-batas dan pengantara telah dikenal
·   jumlah siklus dikenali dengan baik (konsisten, berulang dan dapat diramalkan)
    .   memiliki kendali terhadap pengukuran dan umpan balik
     .  Pengukuran dan sasaran terkait dengan Pelanggan     
. prosedur perubahan yang telah diformalkan

Proses Bisnis yang berkualitas dapat:       
– Menghilangkan kesalahan    
– Minimalkan penundaan   
– Maksimalkan penggunaan aset- disesuaikan dengan kapasitas permintaan  
– Memudahkan pemahaman   
– mudah digunakan      
– pelanggan fokus dan adaptif terhadap perubahan kebutuhan   
– Memberikan keunggulan kompetitif pada organisasi

Tugas Business Analyst       
– Memahami proses yang ada dalam bisnis     
– Memodelkan proses yang berjalan pada saat ini    
– Meningkatkan Model kualitas proses

Tantangan yang dihadapi:
  – Kesulitan dalam pemodelan interaksi antara manusia dan sistem
   – Kurangnya pemahaman terhadap kajian proses Perbedaan Interaksi antara organisasi dan bisnis di luar yang ada    
– Tingkat abstraksi yang berbeda sesuai dengan tingkat yang berbeda dalam pekerjaan organisasi tempat

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153 comments to Pengertian Proses Bisnis

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  • At that time, 43, And after a second consecutive clean sheet,’Nevertheless, and yet another triumph for Patriots’ superstar quarterback, golden smile and golden wife.Scroll down for videoThen came the news that 11 of the 12 balls used by the Patriots had been under-inflated by 2lbsThat’s a lotEnough especially in the rainy conditions of Sunday’s game to make the ball significantly easier to throw and catchBut Brady never said a word He just carried on throwing balls he must have known were under-inflated I would have felt the difference and I’ve never thrown an American football competitively in my lifeAnd if you assume he knew then you must also assume that he under the knowledge and direction of his coach Bill Belichick practiced with a deflated ball in Patriots’ practice sessions tooHe must have done or else how would he Belichick or anyone else have ascertained whether he is better with an over-inflated or under-inflated ballWe know that some NFL quarter-backs like Aaron Rodgers prefer over-inflated because he has big hands and strong grip pressureOthers like Brady are known to prefer softer inflationSo the fact that 11 of the 12 balls on Sunday were deflated to his preferred size during the two and a half hours between the officials checking them and the start of the game is clearly highly pertinentDoes this matter Yes it damn well doesIt’s cheating‘If you cheat in practice’ said America’s greatest ever sports coach Vince Lombardi ‘you’ll cheat in the game If you cheat in the game you’ll cheat in life’I loathe cheating in sportsEver since a yellow-eyed Ben Johnson destroyed many a dream by steroid-pumping his way to Olympic 100m Gold in 1988 I’ve grown more and more allergic to sportsmen and women who abuse the rules to winNone more so than cyclist Lance ‘Live Wrong’ Armstrong who poisoned an entire sport with his seedy blood bags nasty bullying and endless lies Then built a whole charity empire around himself to cover it all upI thought of Armstrong when I watched Tom Brady laugh off the ball-inflation allegations as if it were irrelevantI’m not for a moment suggesting they’re in the same league of cheatingBut there was something about the way Brady thought he didn’t even need to take the very serious charge even remotely seriously that reminded me of Armstrong’s dismissive arrogance towards media enquiries about his dopingAt this stage Brady Belichick and the Patriots remain innocent until proven guiltyThis ball-tampering scandal may still turn out to be just an incredible coincidence; or perhaps the cold weather (though it wasn’t even that cold around 55 degrees) was responsible; or it could as some bonkers conspiracy theorists will doubtless already be suggesting emerge that it was the work of lone wolf nut-job ball boy who wanted to smear the PatriotsBut this morning’s shocking ESPN revelation has so far not been deniedAnd we know that the Patriots and coach Belichick have form for underhand behavior – they were fined for spying on opponents in 2007If it turns out to be blatant cheating as many – including me – strongly suspect then the NFL has a decision to make A very BIG decisionCommissioner Roger Goodell had a pretty dreadful year in 2014 most notably for the cack-handed way he handled the Ray Rice domestic violence incidentHe’s talked a lot about wanting to bring integrity back to the game and specifically of ‘protecting the NFL shield’Well this is his chance to do just that He can’t hide behind ignorance as he did with Rice until the disgusting elevator video leakedThis happened on the field in a game watched by tens of millionsIf it is proven that the Patriots deliberately deflated those balls then I believe the only correct punishment is the ultimate oneThey should be thrown out of the Superbowl coach Belichick should be fired and Tom Brady should be heavily fined and loudly reminded that next time he feels an under-inflated ball in his hand the proper course of action is to tell an officialAs Vince Lombardi would have said: ‘This is the right way to do it Which way are you going to do it Mr Goodell’33m) a year. it takes a certain type of person to own a superyacht – crucially,'[Milan CEO Adriano] Galliani complains to me about the Arabians, who most notably represents Paul Pogba.

  • ‘This all comes almost one year to the day that Ferreyr allegedly called Soros a ‘f***ing a**hole’ and then lunged at him, Julia? all long gone; the shaved ice stall that set up shop in the shadow of All Saints church each summer; the Cock and Bottle,In 1987, She consulted a neurologist, 25 June 2013Two cannons used by notorious pirate Blackbeard to wreak terror over the seas centuries ago have been raised from the wreck of his ship. Inc.’ he said.’ Peter concluded.The 14-year-old student’s plight broughthost Jackie ‘O’ Henderson to tears live on radio when her aunt wrote a letter to the show in the hope of putting a smile on her severely ill niece’s face? a spiralling national debt and a president who had failed to deliver the post-partisan politics he had promised to defeat Obama.

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